Born from personal frustration with insurance complexity, we're on a mission to make insurance clear, fair, and optimized for every family.
Insurly was born from a real moment of frustration. After a severe storm damaged our home, we discovered that navigating the insurance claim process was more complex and confusing than the storm itself.
We didn't realize we needed contractors to assess the damage before the adjuster arrived, or that they both needed to be present during the inspection. When the adjuster's 10-page report arrived, it was filled with technical jargon we couldn't understand. Money was mysteriously missing due to something called "recoverable depreciation," and several items were clearly undervalued or underpaid.
The final straw? We had to fight for every dollar we were rightfully owed. This experience opened our eyes to a broken system where insurance companies have all the information and tools, while customers are left in the dark.
Our research revealed this wasn't an isolated incident. In health insurance alone, 11% of claims are denied and 8-11% are underpaid. Insurance companies are increasingly using AI to deny claims faster than ever, while customers struggle with confusing paperwork and complex processes.
We decided to fight back with AI designed specifically for customers. If insurance companies can use artificial intelligence against their customers, then customers deserve AI that fights for them.
The numbers tell the story of a system that's not working for consumers.
Insurance companies are using AI to deny claims faster, while customers struggle with confusing EOBs and deductible tracking.
Only 47% of homeowners have proper inventory documentation, leading to underpaid claims when disasters strike.
To level the playing field between insurance companies and their customers through intelligent technology.
Make insurance clear and understandable for everyone, not just industry insiders.
Fight for fair treatment and full payouts when customers need their insurance most.
Help families save money while ensuring they have the coverage they actually need.
These principles guide every decision we make and every feature we build.
Every feature is designed with the customer's best interests in mind, not the insurance company's profits.
We use artificial intelligence to empower consumers, not to deny claims or hide information.
Complex insurance concepts should be explained in plain English that anyone can understand.
We continuously innovate to stay ahead of industry tactics and better serve our customers.